For over 150 years, Brampton Brick has shaped the skylines of major cities with high-quality masonry products. But behind the scenes, the company was struggling with a lackluster technology partner that couldn’t keep pace with its evolving ERP needs. Burdened by unreliable service, expensive add-ons, and a partner that didn’t prioritize their success, Brampton Brick began searching for something better—and found it in ISE.
This case study explores how ISE became the trusted technology partner Brampton Brick needed, delivering thoughtful, cost-effective solutions tailored to the company’s strategic goals. From rapid ERP implementation and disaster recovery planning to large-scale system upgrades and custom integrations, ISE proved to be more than a vendor—it became a true extension of Brampton Brick’s team.
“ISE’s strategy from day one has been to avoid the games and just build a relationship with our company. They respect us, and we respect them,” said Peter Shepherd, Director of Information Systems and Technology.
Over an eight-year partnership—and through a major three-year modernization initiative—ISE has helped Brampton Brick stay competitive, efficient, and ready for the future. If you're looking for a technology partner who delivers results, builds trust, and understands your business inside and out, this is the story you need to read.